William Adams is part of Caterpillar’s worldwide dealer network, providing large-scale machinery for construction, mining and agriculture in the states of Victoria and Tasmania. 

 

William Adams found that excessive time and effort was being spent on maintaining its existing host spool file archiving and indexing system.

 

Midrange Pacific provided a product from IBM’s Content Manager Suite called OnDemand, and in particular the spool file archive module.

 

The Benefits of this solution:

• Scalable, providing a path for future expansion.

• Improved archiving and indexing system.

• Increased work efficiency.

“As Midrange Pacific’s Technical Staff have been fully trained in the OnDemand product by IBM, any questions or issues which arose throughout the course of this exercise were easily and quickly resolved. Their attendance to the above was prompt, professional and efficient.”

 

-Vince Bilotto

IT Manager

William Adams